Terms of Hire – Drinks Dispense & Bar Equipment

These Terms of Hire apply to all equipment and services supplied by Hops & Bubbles (“the Company”) to the customer (“the Hirer”).

1. Bookings & Quotations

All bookings and quotations are arranged offline via email. A booking is confirmed once the Hirer has accepted the quotation and any required deposit has been received.

2. Payment Terms

All deposit amounts, payment due dates, and final balance requirements are clearly stated on the issued invoice. Invoices must be paid in accordance with the terms shown. Failure to pay by the stated due dates may result in cancellation of the booking and loss of any deposit paid.

3. Delivery, Installation & Collection

All equipment is delivered, installed, and collected by Hops & Bubbles to ensure it is installed safely and correctly.

The Hirer must ensure safe, clear, and reasonable access to the venue at the agreed times. Any delays, aborted deliveries, or additional costs caused by restricted access, unsuitable site conditions, or unavailable utilities may be charged to the Hirer.

4. Hire Period

The hire period will be agreed in advance and confirmed in writing. Equipment must remain on site and be available for collection at the agreed time. Late collections caused by access issues or venue restrictions may incur additional charges.

5. Responsibility & Care of Equipment

All hired equipment remains the property of Hops & Bubbles. The Hirer accepts responsibility for the equipment from completion of installation until collection.

The Hirer must ensure the equipment is not tampered with, moved, altered, or used incorrectly. The Hirer will be liable for any loss, theft, or damage, excluding fair wear and tear.

6. Use of Equipment

Equipment must be used only for its intended purpose. The Hirer must not modify, relocate, disconnect, or interfere with any installed equipment without prior written permission from Hops & Bubbles.

7. Utilities, Access & Site Requirements

Unless otherwise agreed in writing, the Hirer is responsible for providing:

  • A suitable electrical supply

  • A suitable water supply to fill beer coolers

  • Adequate space and safe access for installation

  • A parking space as close to the installation area as reasonably possible

Any site-specific health and safety rules must be supplied in writing prior to the event.

8. Consumables, Kegs & Refunds

Consumable items, including drinks, gas, and cleaning products, are non-returnable unless agreed in advance.

Unbroached kegged products may be returned for a refund, subject to inspection and confirmation that they remain unopened and in resaleable condition. All such refunds are subject to a 25% supplier restocking fee, which will be deducted from the refund amount.

Cask beers and any pre-mixed cocktails are not eligible for return or refund under any circumstances.

Approved refunds are processed within 7 days and are made electronically. The Hirer must supply the bank details to which any refund is to be made.

9. Cancellation

All cancellations must be made in writing. Deposits are non-refundable unless otherwise stated on the invoice. Additional cancellation charges may apply depending on the notice given and costs already incurred.

10. Loss, Damage & Insurance

The Hirer is responsible for the full replacement or repair cost of any equipment lost, stolen, or damaged during the hire period, excluding fair wear and tear. The Company reserves the right to charge for cleaning if equipment is returned in an excessively dirty condition.

11. Liability

Hops & Bubbles shall not be liable for any indirect or consequential loss, including loss of profit, business interruption, or reputational damage. Liability is limited to the total hire value stated on the invoice.

12. Force Majeure

The Company shall not be held liable for failure to fulfil its obligations due to events beyond its reasonable control, including but not limited to severe weather, venue restrictions, supplier failure, transport disruption, or acts of God.

13. Governing Law

These Terms of Hire shall be governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.

14. Acceptance

Acceptance of a quotation or payment of an invoice constitutes full acceptance of these Terms of Hire.

Contact

For any questions about our hire terms, please contact:
📞 Hops & Bubbles
📍 Oxted, Surrey
📧 [Your email address]
🌐 www.hopsandbubbles.co.uk